Refund policy
Last updated: March 26, 2026
Each piece is created with intent.
All products are made to order.
Eligibility
We only accept claims in the following cases:
- damaged items
- defective items
- incorrect items
Claims must be submitted within 30 days of delivery.
Claims
To submit a claim, contact:
info@lesobol.com
Include:
- order number
- description of the issue
- clear photos
Requests without sufficient evidence may be rejected.
Resolution
Approved claims are resolved with a replacement.
Refunds are issued only if a replacement cannot be fulfilled.
Lost Shipments
Claims for lost packages must be submitted within
30 days after the estimated delivery date.
Non-Returnable
We do not accept returns for:
- incorrect size
- change of mind
- minor color variation
- shipping delays
Fit is the customer’s responsibility.
Returns Handling
Do not return items without authorization.
Returned or unclaimed shipments may not be eligible for refund.
Refunds
Refunds (if applicable) are issued to the original payment method
within 5–10 business days.
Cancellations
Orders may be cancelled within 12 hours only.